Delivery policy

Subject to availability and clearance of funds, requests will be processed within 3-7 working days and delivery confirmed by way of online shipping confirmation. (T&C’s apply).

1. Delivery will take place during business hours only and to a physical address within the borders of South Africa.

2. We unfortunately cannot deliver to a P O Box.

3. Shipping to outside of major metropolitan areas or outlying / remote area will attract an additional fee

4. During the checkout process based on your delivery address and postal code your delivery options will be determined. The delivery time to city areas is usually between 3 and 7 working days, excluding weekends.

Should you have any queries regarding your delivery options, please call our support line on 021 939 8107 or email In the event of stock shortages or should a product you have ordered be out of stock or temporarily or permanently unavailable, Tygerberg Rubber will notify you of the delay and when it will be available. You will have the option to accept the delay or accept delivery of an alternative agreed upon product, or we can credit your account or process a refund.

Shipping and Returns Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website at or

Should you for any reason wish to return your purchase because you find it unsuitable, you should notify us first by e-mail or telephonically within 7 days, quoting your invoice number to would then arrange that the goods be collected from you via our courier company. Once the goods have been delivered to Tygerberg Rubber, checked that all packing and items are present and that the item/s remain in a resalable working condition and has not been used or seal has been broken, we will refund your credit card for the full amount less delivery fee to. A 10 percent handling charge may apply.

If the incorrect product is delivered to you by in error (i.e. it is not the product you purchased), please do not remove the product from its original packaging or try the product on at all. Please promptly contact Tygerberg Rubber on 021 939 8107 or to notify us thereof, so that we can resolve the mistake by arranging to collect such product from you and deliver the correct product to you as quickly as possible.

Refunds policy

The provision of goods and services by Tygerberg Rubber is subject to availability. In cases of unavailability, Tygerberg Rubber will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee. Should you be entitled to a refund (for any reason), such refund will be effected on the credit card used to purchase the product or deposited into a valid South African bank account via EFT within 10 working days of the product being returned to Tygerberg Rubber and checked.